China has issued rules governing local market regulation offices, setting out responsibilities for front-line supervision and public services.
The 19-article framework is due to take effect on November 1. It addresses staffing and routine work, including food-related oversight and the handling of consumer complaints.
The rules emphasize transparent and accessible services while seeking to reduce unnecessary disruption to business operations. Their focus is on the offices that connect market regulation with everyday commercial activity. Implementation will determine how those responsibilities are reflected in local inspections, complaint handling and assistance to businesses and consumers.